Browser Support • Re: [SOLVED] Protonmail overloading Pale Moon and the system

... Starting today, Protonmail borks Pale Moon and the whole system slows to a crawl. While the login page loads fine, the mess starts once logged in. I can't report it to them because the page never loads properly, and I have to kill the Pale Moon process. Can someone who uses Protonmail check it out? ...

I experienced these exact symptoms the first time I tried to log in to protonmail after updating to PM 34.3.0.1. When I clicked the 'X' to close the tab, it took about 3 minutes for the system to respond, but once the tab closed, everything went back to normal.

Now here's the really odd thing: I have two protonmail accounts. When I log in to one of those accounts everything works as it always has, but when I log in to the other account, I get the behavior ron_1 describes. (I tried this multiple times, clearing all cookies between log-ins, and got the same results each time.)

The only difference I can see between the two accounts is that the one that fails has a much longer user-name (18 characters), while the account that works as ever has only 6 characters in the log-in user-name.

It seems unlikely that the length of the name is the culprit, but, like I said, it's the only difference I can see between the two accounts....

(I'm skeptical of the HW acceleration explanation, only because none of my settings have changed, and I was testing these two accounts without changing anything between log-ins. Yet, consistently, one account works like always and the other locks up the whole system as soon as I click the button to sign in. Very bizarre.)