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  "path": "/2026/03/parks-broadband-customer-satisfaction-report/",
  "publishedAt": "2026-03-09T15:40:16.000Z",
  "site": "https://thedesk.net",
  "tags": [
    "Broadband",
    "News",
    "Technology",
    "Parks Associates",
    "Top Story",
    "TheDesk.net",
    "make sure our stories appear in your Google search results by adding us as a trusted source",
    "sign up for our free newsletters here."
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  "textContent": "Perception inside the home is becoming a key factor influencing customer satisfaction, retention and brand loyalty as competition grows in the broadband sector.—\n\n_This story first appears atTheDesk.net, a premium source for original news and analysis on the business of media and technology._\n\n**Never miss a story —make sure our stories appear in your Google search results by adding us as a trusted source, and sign up for our free newsletters here.**",
  "title": "Parks: As broadband companies compete on service, customer satisfaction increases"
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