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"path": "/t/why-doesn-t-proton-strongly-encourage-paying-anonymously-like-some-services-and-do-they-log-more-data-than-others-is-this-concerning-for-you/38389#post_10",
"publishedAt": "2026-06-08T14:06:02.000Z",
"site": "https://discuss.privacyguides.net",
"textContent": "Quantum:\n\n> Changing the default to cash or gift card would make it **harder** for _most proton customers_ to pay for the service.\n\n**If the option to pay via credit card is still clearly visible, is it really that much harder?**\nIt’s literally a different checkbox. You see three checkboxes, and the one ticked by default is cash or gift card instead of credit card.\n\nYour position is the equivalent of saying privacy focused browsers like Firefox should not make DuckDuckGo or Brave Search their default search engine because it would be harder for users to use it.\n\nThat doesn’t make sense to me.\n\nIf the option they prefer is still clearly visible, I don’t see the problem.\n\nQuantum:\n\n> I would bet a very small minority of their customers are even interested in such an option. Why make a default for the tiny minority and risk annoying most of your customers?\n\nI don’t believe that to be accurate, and I question that assumption. This is the same excuse Telegram and other services use to explain why they don’t have E2EE by default. They say that only a minority of their users actually want or use E2EE. But of course we all know that companies impose defaults and shape our choices. Andy Yen, Proton’s CEO, acknowledged this when criticizing Telegram in the interview I linked above.\n\nTelegram users don’t prefer it without privacy. They like Telegram because of all the unique features it has that other messaging apps don’t have. They are deceived into believing they have privacy. Telegram simply refuses to make most of their features E2EE because it’s hard, and they are lazy. So they make excuses and say their users don’t want that, which IMO is deceitful.\n\n**How many times have we been very satisfied with a service until they decide to change their defaults, and we get “used to it” regardless of if we like it or not?**\n\nI loved having a full contact page on Proton Mail to manage my contacts.\n\n**Where did Proton get the idea that most of their users would prefer a narrow panel for contacts instead?**\n\nI certainly wasn’t asked. And yet, it was imposed on us, with no option to choose between a panel and full page. Proton changed their default for something most of its users did not ask for.",
"title": "Why doesn’t Proton strongly encourage paying anonymously like some services and do they log more data than others? Is this concerning for you?"
}