My grievances with Proton

PurpleDime:

Does your Duo subscription give you access to the whole Unlimited suite just for 2 people?

Yes, and you can also allocate how much data each person can have, whether they get access to Scribe, and whether 2FA must be used.

PurpleDime:

Are you 100% sure of that? Do you believe that because you didn’t downgrade your account?

PurpleDime:

That is so lame on Proton’s part, especially when you didn’t downgrade but upgraded your subscription. IMO, the gift should be permanent regardless of if you stay subscribed or not. Otherwise, don’t call it a gift.

So, it’s a little confusing, but this is Proton’s response: You currently have 30.00 GB of bonus storage. From May 23, 2024 until May 20, 2025 you were using the yearly Unlimited plan = 10GB of storage On May 20, 2025 you switched to Duo which reset the storage and you had 15GB. Another year of Duo from May 20, 2025 = plus 15GB

So, it seems like when I upgraded from Unlimited to Duo my bonus 10GB was upgraded to 15GB automatically. The reason I thought that I ‘lost’ the 10GB (or 15GB as it seems) is because of my previous point - in a Duo (or Family) plan you then have to go in and allocate who that extra storage goes to, whereas in the Unlimited plan it just gets added to you.

PurpleDime:

Do you get even more devices with Proton Duo? If so, how many?

You get 10 devices each.