My grievances with Proton
Privacy Guides Community [Unofficial]
May 4, 2026
The TOS is confusing, but they told me it is allowed under some circumstances.
Proton doesn't really support anonymous payments. Let's demand that they do General
> @anon96036341, I finally got the answer to if your method is allowed. Myself: Hello, I notice, under Authorized User Services #9, the TOS does not allow multiple free accounts. If someone has multiple free accounts because their intention is to subscribe and merge them at a later date, does this temporarily violate TOS due to having multiple accounts? Proton: Hello, Thank you for contacting us. I apologize for not being able to respond sooner. Please note that It is not a problem to hav…
> Hello,
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> Thank you for contacting us. I apologize for not being able to respond sooner.
>
> Please note that It is not a problem to have two Proton accounts. However, be aware that having multiple free accounts (e.g. username hoarding, creating bulk sign-ups, creating and/or operating a large number of free accounts for a single organization or individual) is against our Terms of Service. Terms of Service | Proton
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> While you can have more than one free account — a backup email address — having too many free accounts is not considered an acceptable use of our service.Also, please note that attempting to create multiple accounts will trigger more difficult verification methods such as Email or SMS.
They really should be clearer, but what i get is that they don’t care if what you are doing with the accounts doesn’t otherwise violate TOS and isn’t disruptive (eg 50 free accounts). I wouldn’t get “a bunch” myself, but having two free or multiple paid seems to be safe.
Discussion in the ATmosphere