The behavior of the company AdGuard

FINAL DECISION: DELETE PERSONAL ADGUARD ACCOUNT AND PROTONVPN DELETED - (BOTH PERMANENT)

For obvious reasons, the current evidence reveals more than one might expect, and you don’t need to be an expert to see it.

I will hold two sessions to make it clear to everyone reading this so they can make an informed decision about whether or not to use these products:

ADGUARD SESSION

I acknowledge that AdGuard has a very decent ad blocker, tracker blocker, and other integrated features (I’m not talking about DNS, VPN, etc.), and it’s something I like because it helps me a lot, and so far, I don’t know of any other product as powerful as this one.

1. Technical support is too generic. I recently sent an email to support, received an automated reply with a ticket number, and no one responded. I sent another email regarding the same ticket—nothing, total silence.

2. Improvements are noticeable on the Chile server, but no one knows what will happen tomorrow. I’m not getting my hopes up. (I use the VPN.)

3. As far as I can tell (as of today while writing this message), there have been no changes to the privacy policy.

4. No one has answered my question yet about whether the DDoS protection is real or not.

5. On the StackSocial platform, there’s an offer for 5 years of their own VPN for $34.97. How do they sustain this in the long term? What’s behind the scenes that we can’t see? Among other questions. Suspicious.

My trust level is dynamic, and I have now decided to set it to permanently zero. Monitoring of AdGuard is a low priority or nonexistent.

PROTONVPN SESSION

The only feature I appreciate and find worthwhile in this product is NetShield, although it could use some improvements.

1. Too many virtual servers located in the United States, high latency, and according to Proton’s argument: “better infrastructure.” This ties in perfectly with the company’s Meet product.

2. Proton’s Meet product uses infrastructure in the United States; this further reduced my trust in this company, as they don’t have their own infrastructure for users. The new AI model called Claude Mythos Preview can be used by authorized individuals to search for “vulnerabilities” in encryption systems—if any exist—to silently spy on people (if it happens and no one finds out). The United States’ track record and behavior are public knowledge; this isn’t something I’m making up. And this could work against Meet, for example.

3. They’re very slow to improve current features. They release so many products, some of which offer little utility, instead of focusing on improving the main ones like their VPN. Major drawback.

Permanently deleted. My trust in Proton and its entire ecosystem is zero. Disappointing.

I will never return.

Both companies, one decision: permanently deleted, zero trust, and end of story. This record will remain as a document for those who are interested and seeking information.