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"description": "One UX learner interview changed our roadmap. Instead of another lesson, we’re building an AI Communication Coach to help designers practice presenting designs, handling stakeholder questions, and defending decisions. Great UX starts with listening. ",
"path": "/build-in-public-episode-002/",
"publishedAt": "2026-06-30T13:57:58.000Z",
"site": "https://ux.prithivkumar.com",
"textContent": "Product teams spend a lot of time building roadmaps.\n\nWe prioritize features.\n\nAnalyze competitors.\n\nStudy trends.\n\nEstimate effort.\n\nBut sometimes the best product ideas don’t come from planning.\n\nThey come from listening.\n\nThat’s exactly what happened while building UX Crumbs.\n\nDuring one of our UX learner interviews, we asked a simple question:\n\n**“What’s one thing you struggle with that isn’t usually taught?”**\n\nThe answer surprised us.\n\n**“Nobody teaches designers how to communicate with clients, stakeholders, or defend their design decisions.”**\n\nThat wasn’t a request for another UX lesson.\n\nIt wasn’t a request for another Figma tutorial.\n\nIt was a career problem.\n\nAnd suddenly, our conversation shifted.\n\n## **UX Isn’t Just About Designing**\n\nMost designers spend years improving their craft.\n\nThey learn UX research.\n\nInteraction design.\n\nAccessibility.\n\nDesign systems.\n\nPrototyping.\n\nBut sooner or later, every designer faces a different challenge.\n\nSomeone asks:\n\n_“Why did you make this decision?”_\n\n _“Can you explain the research?”_\n\n _“Why shouldn’t we use the stakeholder’s idea instead?”_\n\n _“Can you present this to the client tomorrow?”_\n\nThese aren’t design challenges.\n\nThey’re communication challenges.\n\nAnd they often decide whether a great idea gets approved.\n\n## **A Different Direction**\n\nOriginally, this wasn’t part of our roadmap.\n\nBut after hearing the same concern from learners, we asked ourselves:\n\n**What if designers could practice these conversations before facing real people?**\n\nNot through another article.\n\nNot through another recorded video.\n\nBut through realistic simulations.\n\nThat idea became the foundation for a new concept:\n\n## **AI Communication Coach**\n\nImagine practicing conversations such as:\n\n * Presenting a design to stakeholders.\n * Explaining user research findings.\n * Handling difficult client questions.\n * Defending design decisions with evidence.\n * Speaking confidently during interviews.\n\n\n\nAfter each session, UX Crumbs would provide structured feedback on:\n\n * Clarity.\n * Confidence.\n * Structure.\n * Reasoning.\n\n\n\nBecause communication is a skill.\n\nAnd like any design skill, it improves through practice.\n\n## **Why We Build in Public**\n\nOne of our principles at UX Crumbs is simple:\n\n**Don’t build what we think designers need.**\n\nBuild what designers actually struggle with.\n\nThat’s why we continue interviewing learners, sharing our process openly, and evolving the product based on real conversations—not assumptions.\n\nThe AI Communication Coach may never have existed if we hadn’t asked one extra question.\n\nAnd that’s exactly why we’re building in public.\n\nSometimes the next big feature isn’t hiding inside a product roadmap.\n\nIt’s hiding inside someone’s honest answer.\n\n* * *\n\n**If you’d like to help shape UX Crumbs, we’d love to hear your ideas.**\n\n**Join our early community and be part of the conversations that influence what we build next.**\n\n🔗 **https://www.uxcrumbs.app/waitlist**",
"title": "Build In Public - Episode 002",
"updatedAt": "2026-06-30T13:57:58.624Z"
}