Harmonic Design

Some really great marketing and copy and just learning how other design consultancies market & communicate what they do (part of my ongoing work into building Poet & Scribe, Craft & Practice, and (at some point), Exclamaquest Studio.

What Harmonic Design does:

Harmonic crafts tailored engagements to meet your organization's unique needs at every phase, working alongside you to co-create measurable value.

• Innovation & Reimagination: Need help moving from opportunity to breakthrough products, services, or experiences?
• Orchestration & Harmonization: ready to shift from fragmented product experiences to journey-based outcomes?
• Transformation & Integration: Uncertain how to build and mature your in-house service design capability?

Their Purpose

To inspire services that are more human, inclusive, and sustainable.

Founded by designers, Harmonic is a US-based service design consultancy that helps organizations navigate complexity and unlock greater value for all stakeholders.

Core Values

• Making it together: Co-creating across the boundaries of client and partner, customer and business, and leaders and employees.
• Owning our part: Taking individual ownership and initiative that supports collective outcomes and personal growth.
• Pushing our practice: Continuously refining our methods and practice to stay at the forefront of service design.
• Facilitating positive outcomes: Guiding our clients through often ambiguous terrains, helping them unlock new ways of creating value.
• Embracing diversity: Valuing diverse perspectives and needs that enrich our insights and expand our impact.
• Strengthening our community: Fostering service design learning, growth, and expertise inside and outside Harmonic.

Incredible Journey

An beautiful/great way of doing a timeline, through a rotating carousel. With an eyebrow, header for the section. Each "slide" has a header, one sentence, and one image. They're mapped to years and months.

THEY CALL THEIR EMPLOYEE HARMONICAS! HAH that's fun.

Alla Weinberg ; Principal, Design Operations

In her role at Harmonic Design, Alla is a manager-coach, culture designer, systems thinker, facilitator, and consultant on people, systems, and organizational development work. Expertise:

• Innovation
• Storytelling
• Facilitation
• Engagement Management
• Strategy
• Coaching
• Culture Design
• Author
• Organizational Development

Service Offerings

Our offerings help organizations innovate, orchestrate, and adapt to change–service by service, over time.

Capabilities

A nice section with the eyebrow and sentence:

The expertise, methods, and tools that inform and enable our services.

• Understanding systems and people : We lead exploratory and generative design research to demystify people’s needs, behaviors, expectations, and relationships while clarifying the complexity of the business challenge.
• Framing problems and opportunities : With an insight-driven approach, we create the focus needed to support strategic objectives, meet people’s needs, and embrace the dynamics that influence change.
• Creating and evaluating concepts : We co-design possible offerings and solutions while evaluating their viability, desirability, feasibility, and sustainability inside and outside the organization.
• Defining holistic visions and strategies : Through concrete articulations of the future, we help stakeholders align on what people will experience in journeys and moments, how capabilities and operations will evolve, and how the organization will achieve and measure outcomes.
• Activating and orchestrating change : By guiding cross-functional collaboration and fostering dialogue, we ensure multiple solutions make the leap from idea to reality and result in orchestrated experiences backed by sustainable, high-performing operations.
• Building expertise and confidence : We teach and coach employees to lead or participate in envisioning and activating services that work for all people—inside and out—and the organization.