Users Unable to Access Data Integrity Suite

Jun 26, 12:10 EDT Resolved - This incident has been resolved.

Jun 26, 11:52 EDT Update - We are continuing to investigate this issue.

Jun 26, 11:51 EDT Investigating - We are working to investigate an intermittent technical issue with Data Integrity Suite (DIS) that is preventing users from accessing the platform.

A subset of users attempting to log in to DIS (https://cloud.precisely.com/) are receiving a "We can't let you in. You'll need permission first." 403 error. We are investigating the scope of the impact.

Additionally, some users attempting to call the APIs are encountering errors such as DIS-1003.

Our engineering team is actively investigating the issue.

Thank you for your patience, Precisely Emergency Response Team