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  "path": "/incidents/qldktcrgdd2n",
  "publishedAt": "2026-03-20T19:34:09.000Z",
  "site": "https://status.precisely.com",
  "textContent": "Mar 20, 15:34 EDT\n**Resolved** - The technical issue which began at 9:36 am EDT / 13:36 UTC was resolved at 11:20am EDT/ 15:20 UTC. At this time full functionality has been restored. We will continue to monitor our systems.\n\nThank you for your patience,\n\nPrecisely Emergency Response Team\n\nMar 20, 12:50 EDT\n**Monitoring** - Agents seem to have recovered at this time. Our team will continue to closely monitor our systems.\n\nThank you for your patience,\n\nPrecisely Emergency Response Team\n\nMar 20, 11:49 EDT\n**Update** - At 9:36 am EDT / 13:36 UTC the Data Integrity Suite began experiencing a technical issue which may prevent you from using some features.\n\nAgents\n\nAt this time Agents seem to be recovering and we will continue to closely monitor our systems.\n\nThank you for your patience,\n\nPrecisely Emergency Response Team\n\nMar 20, 11:02 EDT\n**Investigating** - We are working to address a technical issue with the Data Integrity Suite which may prevent you from using some features.\n\nThese modules and features are known to be impacted at this time:\n\nAgents\n\nAgents are currently unable to communicate with Data Integrity Suite workspaces in the US1 region. Affected agents are not checking in with the Precisely Cloud consistently and may report \"Action required\" status in the UI.\n\nThis issue began at approximately 9:36 am EDT / 13:36 UTC.\n\nYou will receive an update every 30 minutes until the issue is resolved.\n\nThank you for your patience,\n\nPrecisely Emergency Response Team",
  "title": "Functional degradation - Agent connectivity",
  "updatedAt": "2026-03-20T19:34:09.000Z"
}