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  "path": "/2026/03/12/bank-glitch-allowed-customers-see-users-spending-money-27382729/",
  "publishedAt": "2026-03-12T12:02:13.000Z",
  "site": "https://metro.co.uk",
  "tags": [
    "News",
    "Tech",
    "Banking",
    "Scotland",
    "BBC News",
    "BBC",
    "Newcastle",
    "**check our news page**",
    "Add Metro as a Preferred Source on Google Add as preferred source"
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  "textContent": "The glitch affected three apps run by the Lloyds Banking Group (Picture: Shutterstock / Ink Drop)\n\nA glitch on three widely-used banking apps briefly gave customers access to the transactions of other users.\n\nPeople using the Lloyds Bank, Halifax and Bank of Scotland apps were able to see payments and deposits in accounts that weren’t their own.\n\nBBC News reported that one woman was even able to view some National Insurance numbers over a 20-minute period this morning.\n\nLloyds Banking Group, which runs all three firms, said an investigation has now been launched into the issue.\n\nOnline outage tracker DownDetector.com has recorded a sharp spike in reports of issues by users of Lloyds between 10am and 11am, following a smaller increase between 7am and 9am.\n\nSimilar jumps were recorded for both Halifax and the Bank of Scotland.\n\nThe anonymous woman told BBC News she could see transactions from a pub in Newcastle and benefits payments from the Department for Work and Pensions.\n\nShe said: ‘I can see another person’s bank account, he got paid £6,000 yesterday.’\n\nIt is unclear how many other users were affected by the issue.\n\nA spokesperson for Lloyds Banking Group said: ‘We’re sorry that some customers experienced an issue viewing transactions in the app for a short time this morning.\n\n‘The issue was quickly resolved and we’re looking into what happened.’\n\n******Get in touch with our news team by emailing us atwebnews@metro.co.uk.******\n\n**For more stories like this,****check our news page**.\n\nComment now Comments  Add Metro as a Preferred Source on Google Add as preferred source ",
  "title": "Bank glitch allowed customers to see how other users were spending their money"
}