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  "path": "/incidents/k5lnk39lf65s",
  "publishedAt": "2026-05-12T16:06:49.000Z",
  "site": "https://status.sailpoint.com",
  "textContent": "May 12, 16:06 UTC\n**Resolved** - This incident has been resolved.\n\nMay 12, 16:06 UTC\n**Identified** - The issue is has been identified and a fix has been implemented. All production regions are working as normal but some staging environments are still in progress to get fixed.\n\nMay 12, 15:28 UTC\n**Investigating** - SailPoint is investigating an issue with Access Request feature that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.",
  "title": "Access Request is currently experiencing a service disruption.",
  "updatedAt": "2026-05-12T16:06:49.000Z"
}