Is Asus Repair Center still a total disaster?

I recently bought an ASUS ProArt P16 for a pretty good deal. $1666 for the P16 with a 3K display and 5070. It's a good laptop but... the fans inside make really terrible noises while spinning, and I want ASUS to fix it. Is it worth it to even send it in for this? I was reading on reddit that defective fan bearings are incredibly common on the model of laptop I have. But if they are just going to break the chassis, put more defective fans inside, and send it back in a worse state, it's not worth even considering. Thoughts? Anyone here sent something in to ASUS repair under warranty before? What was the process, and was it worth it for you?