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  "path": "/260215/p1#a260215p1",
  "publishedAt": "2026-02-15T05:55:01.000Z",
  "site": "http://www.techmeme.com",
  "tags": [
    "TechCrunch",
    "Airbnb says its custom-built AI agent now handles ~33% of its customer support issues in North America, and it is preparing to roll out the feature globally"
  ],
  "textContent": "\n\n Sarah Perez / TechCrunch:\n**Airbnb says its custom-built AI agent now handles ~33% of its customer support issues in North America, and it is preparing to roll out the feature globally**   —  Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it's preparing to roll out the feature globally.",
  "title": "Airbnb says its custom-built AI agent now handles ~33% of its customer support issues in North America, and it is preparing to roll out the feature globally (Sarah Perez/TechCrunch)"
}