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  "path": "/laptops/microsoft-says-for-once-windows-update-isnt-to-blame-for-galaxy-book4-laptops-losing-access-to-c-drive-the-galaxy-connect-app-was-the-culprit-and-its-been-taken-down-from-microsoft-store",
  "publishedAt": "2026-03-24T10:15:00.000Z",
  "site": "https://www.tomshardware.com",
  "tags": [
    "Laptops"
  ],
  "textContent": "Microsoft and Samsung investigated a widely reported issue with Galaxy Book 4 devices and said the Galaxy Connect app was the culprit. These laptops were losing access to the C: drive and, initially, people thought it had something to do with Windows Update. Microsoft has posted recovery steps for those that were affected.",
  "title": "Microsoft says, for once, Windows update isn't to blame for Galaxy Book4 laptops losing access to C: drive — the Galaxy Connect app was the culprit, and it's been taken down from Microsoft Store",
  "updatedAt": "2026-03-24T10:15:07.000Z"
}