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"description": "I used to use the old Twitter (Pre-Musk) for all things customer service. From Comcast to delivery issues, I could deal with customer service via Twitter. That's no more and there's not really a replacement.",
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"publishedAt": "2026-05-20T12:36:08.000Z",
"site": "https://marketingjunto.com",
"tags": [
"https://marketingpodcasts.net/advertise-on-mpn",
"Podcast Mastery Community on Skool",
"Join the Podcast Mastery Community Today For FREE!",
"https://entrepreneursenigma.com/itaisadan",
"Looking for guests? Want to be on podcasts? Check out Podmatch!",
"AI face is taking over — and driving plastic surgeons crazyPatients are turning to ChatGPT for beauty standards. The results aren’t physically possible.Business InsiderMadeline Berg",
"Lily Ray: what the SEO industry is getting dangerously wrong about AI searchLily Ray warns on GEO spam, listicle manipulation, and the AI search optimization tactics that Google and Microsoft are now flagging as LLM poisoning here.PPC LandLuis Rijo",
"The US is betting on AI to catch insider trading in prediction marketsThe Commodity Futures Trading Commission wants us to know it’s taking this very seriously.Ars TechnicaWIRED",
"Old Oil and Gas Wells Could Find Second Life Producing Clean EnergyStates across the US are looking to take major sources of pollution and use them to generate much-needed power.WIREDMaria Gallucci",
"Cybercriminal Twins Caught After They Forgot to Turn Off Microsoft Teams RecordingPlus: Instructure’s Canvas ransomware debacle comes to a close, an alleged dark net market kingpin gets arrested, OpenAI workers fall victim to a supply chain attack, and more.WIREDAndy Greenberg and Maddy Varner and Dell Cameron and Andrew Couts",
"Are the Twitter clones in trouble?A new report says X is resurgent — but it may be missing the bigger picturePlatformerCasey Newton",
"US orders travelers on Air Force One to throw away gifts, pins, and burner phones after China trip | TechCrunchWhile the summit appeared cordial, China remains a key adversary of the United States, given its advanced intelligence and espionage capabilities.TechCrunchLorenzo Franceschi-Bicchierai",
"OpenAI co-founder Greg Brockman reportedly takes charge of product strategy | TechCrunchOpenAI’s latest shakeup comes as the company reportedly plans to combine ChatGPT and its programming product Codex.TechCrunchAnthony Ha",
"Musk v. Altman accomplished nothing but airing dirty laundry“Directionally very bad”The VergeElizabeth Lopatto",
"70% of Americans oppose data centers near their homes, now less popular than nuclear power plants — opposition towards nearby AI infrastructure heating up as tech companies ramp up projects to acquire more computePeople don’t want data centers in their backyard.Tom's HardwareJowi Morales",
"ArXiv to Ban Researchers for a Year if They Submit AI SlopThe change comes as arXiv and others struggle to manage an influx of AI-generated materials masquerading as rigorous science.404 MediaSamantha Cole",
"X accounts are limited to 50 posts and 200 replies a day unless they pay for a blue checkmark - EngadgetFree X accounts have been hit with major restrictions.EngadgetJackson Chen",
"I Am Not a Robot: My Year Using AI to Do (Almost) EverythingMy Year Using AI to Do (Almost) EverythingHarperJoanna Stern",
"Source",
"Internet of Shit: AI Poop Analysis App Offered to Sell Me Database of Its Users’ Poops“I hoarded a large database of something valuable, just not what you expect… 150k stools images.”404 MediaJason Koebler",
"Nearly 50 Years Later, WKRP in Cincinnati Becomes a Real Radio StationIt took nearly 50 years. WKRP in Cincinnati is no longer just a TV sitcom. It’s now a real radio station in Cincinnati. A Cincy-area FM station, known as ‘The Oasis,’ has adopted the WKRP call letters after acquiring them from a nonprofit radio station in North Carolina.Open CultureOC",
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"textContent": "Pre-Elon Musk Twitter had it's issues, but overall was a great place to connect and also get customer service help from brands.\n\nI used to deal with my internet service provider, Comcast/Xfinity, via Twitter and even moved my account to a new home all through Twitter direct messages back in 2010.\n\nWell, Musk has ruined Twitter and now there's no real place to get customer service online except at the individual brand's site or via, god forbid, a 1-800 number. UGH.\n\nThere is no more accountability or social pressure to do what's right. Not like back in the Twitter heyday. And that makes me sad.\n\nBluesky & Mastodon are great places, don't get me wrong, they don't replace Twitter for complaints and resolutions. And to be honest they're too small for any real impact.\n\nI don't think there ever will be something quite like the old Twitter.\n\n**Do you remember the old Twitter. Did you ever use it get customer service help or resolutions to issues? Post your stories in the comments.**\n\nhttps://marketingpodcasts.net/advertise-on-mpn\n\n💲\n\nWant To Sponsor The Newsletter? Reach 1,300+ subscribers weekly who are in the marketing industry. Hit reply to this email and let's have a chat!\n\n* * *\n\n## 🎙️Have A Podcast? Join The Podcast Mastery Community🎙️\n\nGemini Rendering\n\n**The news and content consumption landscape has shifted—and podcasts are leading the charge.**\n\nYounger generations aren't just occasionally listening to podcasts for news and information—they're abandoning traditional media for them. If you're not leveraging this medium, you're missing out on one of the most powerful ways to build your personal or professional brand.\n\nHere's the problem: most people start a podcast without a roadmap. They waste months figuring out what works through trial and error, or worse—they give up entirely.\n\n**I've spent over 15 years in the podcast industry** , watching it evolve from a niche hobby to a billion-dollar ecosystem. And here's what I know for certain: the podcasters who succeed don't go it alone. They learn from others who've already navigated the challenges, avoided the pitfalls, and cracked the code.\n\nThat's why I created the Podcast Mastery Community on Skool—a space where you can learn alongside experienced podcasters, get real feedback, and fast-track your success.\n\nWhether you're launching your first episode or looking to grow your existing show, this is where your podcast journey truly begins.\n\nJoin the Podcast Mastery Community Today For FREE!\n\n* * *\n\n## The Latest From The Entrepreneur's Enigma Podcast\n\nhttps://entrepreneursenigma.com/itaisadan\n\n* * *\n\n### Sponsor\n\nLooking for guests? Want to be on podcasts? Check out Podmatch! I use it for both getting on podcasts and finding quality guests. It's well worth it and affordable too!\n\n* * *\n\n## Web Jawn\n\nAI face is taking over — and driving plastic surgeons crazyPatients are turning to ChatGPT for beauty standards. The results aren’t physically possible.Business InsiderMadeline Berg\n\nYou've gotta be kidding me. Sadly, it's true! Ugh.\n\nLily Ray: what the SEO industry is getting dangerously wrong about AI searchLily Ray warns on GEO spam, listicle manipulation, and the AI search optimization tactics that Google and Microsoft are now flagging as LLM poisoning here.PPC LandLuis Rijo\n\nLily Ray is one of the smartest in the SEO industry. This is a good recap of what's means by the SEO industry is getting stuff dangerously wrong.\n\nThe US is betting on AI to catch insider trading in prediction marketsThe Commodity Futures Trading Commission wants us to know it’s taking this very seriously.Ars TechnicaWIRED\n\nThe fact that the prediction market is a thing still bewilders me.\n\nOld Oil and Gas Wells Could Find Second Life Producing Clean EnergyStates across the US are looking to take major sources of pollution and use them to generate much-needed power.WIREDMaria Gallucci\n\nJust thought this was interesting. Not really marketing or Internet related.\n\nCybercriminal Twins Caught After They Forgot to Turn Off Microsoft Teams RecordingPlus: Instructure’s Canvas ransomware debacle comes to a close, an alleged dark net market kingpin gets arrested, OpenAI workers fall victim to a supply chain attack, and more.WIREDAndy Greenberg and Maddy Varner and Dell Cameron and Andrew Couts\n\nDoh!\n\nAre the Twitter clones in trouble?A new report says X is resurgent — but it may be missing the bigger picturePlatformerCasey Newton\n\nI think with Musk taking over X/Twitter and many people leaving the service, these apps aren't in trouble, they're just different than what Twitter was back in its heyday.\n\nUS orders travelers on Air Force One to throw away gifts, pins, and burner phones after China trip | TechCrunchWhile the summit appeared cordial, China remains a key adversary of the United States, given its advanced intelligence and espionage capabilities.TechCrunchLorenzo Franceschi-Bicchierai\n\nCan't say I blame the US security apparatus for wanting these things tossed.\n\nOpenAI co-founder Greg Brockman reportedly takes charge of product strategy | TechCrunchOpenAI’s latest shakeup comes as the company reportedly plans to combine ChatGPT and its programming product Codex.TechCrunchAnthony Ha\n\nThings keep getting shaken up at OpenAI. This is a space to watch!\n\nMusk v. Altman accomplished nothing but airing dirty laundry“Directionally very bad”The VergeElizabeth Lopatto\n\nA good close-out of all the dirty laundry aired out at the OpenAI/Altman v. Musk trial.\n\n70% of Americans oppose data centers near their homes, now less popular than nuclear power plants — opposition towards nearby AI infrastructure heating up as tech companies ramp up projects to acquire more computePeople don’t want data centers in their backyard.Tom's HardwareJowi Morales\n\nThis is going to be an ongoing issue!\n\nArXiv to Ban Researchers for a Year if They Submit AI SlopThe change comes as arXiv and others struggle to manage an influx of AI-generated materials masquerading as rigorous science.404 MediaSamantha Cole\n\nGood!\n\nX accounts are limited to 50 posts and 200 replies a day unless they pay for a blue checkmark - EngadgetFree X accounts have been hit with major restrictions.EngadgetJackson Chen\n\nThis might be the of X/Twitter for good. Elon must be desperate.\n\n* * *\n\n## Web Find\n\nI Am Not a Robot: My Year Using AI to Do (Almost) EverythingMy Year Using AI to Do (Almost) EverythingHarperJoanna Stern\n\nI'm currently reading Joanna Stern's book about how she used/lived with AI for a year and her take on it. It's worth picking up a copy!\n\nSourceInternet of Shit: AI Poop Analysis App Offered to Sell Me Database of Its Users’ Poops“I hoarded a large database of something valuable, just not what you expect… 150k stools images.”404 MediaJason Koebler\n\nBecause, why not! Ugh! This is when we know we have an Artificial Intelligence problem.\n\nNearly 50 Years Later, WKRP in Cincinnati Becomes a Real Radio StationIt took nearly 50 years. WKRP in Cincinnati is no longer just a TV sitcom. It’s now a real radio station in Cincinnati. A Cincy-area FM station, known as ‘The Oasis,’ has adopted the WKRP call letters after acquiring them from a nonprofit radio station in North Carolina.Open CultureOC\n\nI love this on so many levels!\n\nJust feeling nostalgic. These were the good old days.Source\n\n* * *\n\nThat's It For This Week! Keep Rocking It!\n\n-Seth\n\n* * *\n\n _Thanks for reading! If you're liking the newsletter and the content that I curate, please consider signing up for a_ pay-what-you-want subscription_to help me continue to write this weekly newsletter._",
"title": "With The Old Twitter Gone Customer Service Online Is Horrible",
"updatedAt": "2026-05-20T12:36:10.083Z"
}