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  "path": "/incidents/hdhtttp6pmjb",
  "publishedAt": "2026-05-04T17:00:00.000Z",
  "site": "https://status.ionos.cloud",
  "textContent": "**THIS IS A SCHEDULED EVENT May 4, 17:00 - 21:59 UTC**\n\nApr 30, 09:34 UTC\n**Scheduled** - We will be performing scheduled maintenance on the gateways\nthat connect virtual machines and storage in our DE/TXL\n(Berlin) location. The work updates the gateways to a new\nstable software version, ensuring continued security support\nand bringing the platform onto a modern operating system\nbaseline.\n\nThe maintenance is carried out in two sequential phases across\nredundant systems so that services remain available throughout\nthe window. Existing virtual machines and volumes are expected\nto continue running normally. However, creating new volumes or\nnew virtual machines in the affected location may be briefly\ndelayed or fail during the maintenance, and should be retried\nonce the work is complete.\n\nOur engineering team will actively monitor the systems\nthroughout the entire maintenance window and is prepared to\nrespond immediately to any unexpected issues.\n\nWe will update this notice if the window changes or if any\nunexpected impact occurs.\n\nAffected services: Network, Provisioning, Storage\nLocation: Location DE/TXL",
  "title": "Gateway upgrade in DE/TXL",
  "updatedAt": "2026-04-30T09:34:19.000Z"
}