Mobile app video uploads not displaying thumbnails or previews

Status: Resolved

The issue affecting video thumbnails and previews for uploads made through our mobile apps has been fully resolved. Thumbnails are now generating as expected, and videos uploaded via mobile are displaying correctly in the queue. Our apologies for the inconvenience, and thank you for your patience while we worked through this. Please reach out to us at hello@buffer.com if you're still experiencing issues.

Affected components

• Buffer Android App (Operational)
• Buffer iOS App (Operational)