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  "path": "/incidents/ms9wm08mswkc",
  "publishedAt": "2026-07-02T13:50:46.000Z",
  "site": "https://status.ionos.cloud",
  "textContent": "Jul  2, 13:50 UTC\n**Resolved** - Phone Support is now available again\n\nJul  2, 07:01 UTC\n**Update** - We are continuing to investigate this issue.\n\nJul  2, 07:00 UTC\n**Investigating** - IONOS Cloud Support is temporarily unavailable via phone. We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead.",
  "title": "Cloud Support: Telephone Support temporarily unavailable",
  "updatedAt": "2026-07-02T13:50:46.000Z"
}