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  "path": "/news/consumers-love-hate-tiered-loyalty-programs/815814/",
  "publishedAt": "2026-03-26T11:00:00.000Z",
  "site": "https://www.restaurantdive.com",
  "textContent": "Tiers add flexibility and exclusivity, but when done wrong they can feel frustratingly slow or complex.",
  "title": "Why consumers love, and sometimes hate, tiered loyalty programs"
}