What Is a Knowledge Graph?

Most data starts as rows in tables: customers, orders, tickets. To see how a customer links to a product they refunded through a support ticket, you write joins. The connections exist, but the tables hide them; they surface only when you go looking. A knowledge graph puts those connections first, treating the relationships between entities as the main thing. By the end of this article, you’ll know what a knowledge graph is, why people build them, how one works, and where it helps and where it doesn’t.